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Healthcare
Brand, video and web work for hospitals and health brands, written with care for patients and clinicians.
Selected clients: Fortis Healthcare
More of the right patients.
More patients come from a few things done well: being easy to find locally, easy to trust and easy to book. We set those up in that order, and make sure your reports count each enquiry once.
Focus areas
01
Show up when people search nearby
When someone looks for a clinic nearby, Google shows a short map list. We complete your Google profile and build pages that help you earn a place on it.
02
Help Google understand your services
Behind each page we add a short note telling search engines what you treat, where you are and how to book. Google can then show more detail in your listing.
03
Booking that works on a phone
Many patients book from a phone, often while anxious. We rebuild the booking steps so they load fast, ask only what is needed and make the next step obvious.
04
Know where each patient came from
A patient may call, fill in a form, send a WhatsApp message or book online. We record each enquiry once and show you where it came from.
05
Ads judged by the bookings they bring
Ad platforms report clicks, not patients. We check your ad reports against the bookings your clinic took, so you can see which ads lead to appointments.
06
A page for each treatment
People search for a treatment, not a hospital. Each important treatment gets its own page, saying what it involves, what to expect, who carries it out and how to book.
07
Every enquiry logged and followed up
We log each enquiry with where it came from, what it asked about and who is handling it. Confirmations, reminders and follow-ups send themselves, so fewer are missed.
08
More reviews, and complaints seen early
Happy patients rarely think to leave a review. We set up a short request after each visit and an alert so you hear about complaints quickly and can put things right.
Pairs well with